Frequently Asked Questions
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Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my orders?
It depends on where you are. Products in stock will ship within 48 hours of ordering, and custom products take 2-3 weeks to make. The delivery time depends on the logistics method you choose, it may take 7-30 days. Shipping details will be provided in your confirmation email.
Does the price include taxes?
Taxes are already included in Europe and Canada.
Are the tires clincher or tubeless?
Ours are tubeless.