Shipping Policy
Please note that the shipping schedule we provide at checkout is the final expected delivery schedule. For most orders, lead time usually takes 7-28 business days after production. For busy periods or unexpected situations, shipping schedules can be changed to 2-5weeks to set realistic expectations.
– For personalized orders, personalization will be completed within 5-10 business days.
– Orders will be processed within 5 working days, for special reasons, some packages (custom products or partial products) will be packed and shipped within 7-14 working days.
– The order tracking number will be provided via email as soon as possible, usually within 1-2 business days after the product ships.
– For shipping by sea, the transit time may reach 21-30 calendar days to reach your area.
– For Express, it usually takes about 7-12 calendar days to ship your item to your area.
– Free shipping in all regions where shipping is available.
–Tax packages all over the world.
Please kindly note that the shipping timeline we offer at checkout is the final EXPECTED delivery timeline. For busier periods or unexpected situations, the shipping timeline can change to 2-5 weeks to set realistic expectations.
Time Schedules For Express Shipping：
Feature
We can accept customization
We can provide customized services to meet your brilliant ideas.Such as rims, spokes, hubs, and different combinations, and provide relevant quotes within 24 hours.Hope to work with you to create the next best-selling and unique product style.
The more you order, the cheaper the price will be
We are providing wholesale wheelsets for major bicycle dealers worldwide and can support global supply, which is committed to occupying a larger market share. We hope to establish a long-term and stable supply relationship with you.
Rest assured of quality and production capacity
The SUPERTEAM brand, which was established in 2015, has its own factory of carbon fiber products for international first-line brands and has accumulated rich experience in the production of carbon fiber products. We have UCI and SGS certifications.
FAQ
Use this text to share information about your product or shipping policies.
What’s your MOQ?
For existing inventory products, We do not have a MOQ requirement; For customized products, the MOQ is 5 sets.
What’s the production capacity?
We have our own factory, so we can always ensure that the goods are delivered on time.
What’s your delivery time?
For existing inventory products, We will ship within 48 hours after receiving the order; For customized products, it takes 2-3 weeks to make. The delivery time depends on the logistics method you choose, it may take 7-30 days. Shipping details will be provided in your confirmation email.
What are the payment terms?
Support multiple payment methods, safe and secure.
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